Apple At Home Advisor Review: Is This A Real Work At Home Job Or Scam? A home office is part of working from home for Apple. We'll offer an iMac and headset to be used for your Advisor work. Apple Work From Home [At-Home Advisors - Full Review and Details] Experience in the use of one or two Apple products like iPhone, Mac, iPads, etc. Apple home advisor works within apple's standard support hours. Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. Viviana gives her team what they need to succeed. A fully renovated experience. 12th Pass Jobs; 10th Pass Jobs Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Agents assist customers with technical support and general customer service issues related to iTunes. The At Home Advisor position is part of Apple Support, the group that provides customer service, troubleshooting and technical support to Apple customers by phone, chat or email. Youll get regular coaching and mentoring to help you sharpen your skills, and access to all kinds of resources to promote your career, whether you explore a different Apple Support role or move into leadership. Apple has always been a learning community, which is why today more than ever everyone here is seen, heard, and valued. How to Land an Apple Work-From-Home Job | Gigworker.com Apple Home Advisor Jobs Were creating something magical for the person who uses it. See which role best matches your experience. Can Teens Work at Apple? - Jobs For Teens HQ Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. A wireless connection to the Apple equipment is not allowed under any circumstances. . Apple - Careers at Apple - Apple At Home Advisor (SG) Apple At Home Advisor Requirements : personalfinance Learn more about the E-Verify program (Opens in a new window) . These cookies do not store any personal information. Remotely warm up your house before returning from vacation. US - Specialist: Full-Time, Part-Time, and Part-Time Temporary - Apple Home app - Apple Apple Home Advisor Jobs - THE JOB INSIGHT The redesigned Home app makes it easier to control all your smart home accessories on all your Apple devices. This room should have a wonderful internet or network access to allow free flowing internet troubleshooting process, Internet connection with minimum of 10 Mbps download speed and 3 Mbps download speed, Ability to pass a criminal background check. Apple At Home Advisor - India - Home Career Jobs Apples most important resource, our soul, is our people. Incredible Apple Home Advisor Ca 2022 - live.power106.com Qualifications needed to work for Apple Customer service focus and passion for support. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. From the list of jobs shown from the job site, click on any job of your choice and you will be redirected to the next page where you should see the job details of the job you selected. They take calls, reply mails, and chat with customers; answering questions about the Companys products, services, and accessories, both hardware and software. You can receive a competitive benefits package and pay for answering product and service calls from customers in the comforts of your own home. Here, youll do more than join something youll add something. Explore a collaborative culture of inclusion, growth and originality, supported by resources that make a difference in your life. Apple At Home Advisor - Home Career Jobs Apple at Home Advisors just like other employees undergo several weeks of intense training where vital job related issues are taught both in theory and practical methods. Please, read on: Who is an Apple at Home Advisor? This job gives you an opportunity to be part of this team while you work from home. What are the requirements for a home office? And your HomePodmini or AppleTV hub is also an essential building block for Matter the new smart home industry standard that will be compatible with more accessories, and even connect them acrossplatforms. See available Apple Support Team Manager roles, Get discovered. Well count on you to manage their experience throughout the process, using your own personal touch. Will I have to work on holidays? For years, Apple has been recognized as a leader in customer support, and there are thousands of reasons why: our customer service advisors. Some of the basic requirements include: What does an apple at home advisor do? Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. However, if you have exceptional skills, the company may permit you to come on board at 17. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The amount you can get for a survey goes around $3 to $15 per survey. ecobee SmartThermostat with VoiceControl, Yale Assure Lock SL TouchscreenDeadbolt Black. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Youll learn Apple technologies and get familiar with our approach to customer conversations. Get notified when someone is at your door while youre working at your desk. The At Home Advisor job position is a part of the Apple Support team, the group that provides extensive customer service, troubleshooting, and best technical support to Apple customers thru various methods like phone, chat, or email. However, you will still see a bar labeled SUBMIT RESUME. It is mandatory to procure user consent prior to running these cookies on your website. Also, when you are hired, you will be given all the equipment or tools you will need for the job. The amount you can get for a survey goes around $3 to $15 . Menu Close. According to Glassdooor, At-Home Advisors make anywhere from $15 to $23 an hour. So only you and the people you choose can access yourdata. Minimum typing speed of 40 WPM while in conversation with customers Benefits All Apple At Home Advisors, working both part-time and full-time receive a robust benefits package, including product discounts We'll provide compensations that we'll discuss during the hiring process. Using a smart plug, ask Siri for a fresh pot of coffee while youre out on a morningrun. We also use third-party cookies that help us analyze and understand how you use this website. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. The job description indicates that you'll be helping customers with Apple products over the phone or via chat, email, or social media. Necessary cookies are absolutely essential for the website to function properly. But you will need to come up with a distraction-free workspace with office desk and chair, and a high-speed network connection. Your job will be to provide customer support and help people regarding the products of this company. The main Apple work at home job usually available is called an at-home Advisor position. Apple Home Advisor Canada - Remote Jobs You also have the option to opt-out of these cookies. Apple at-home advisor pay - allaboutcareers.com This means that you may have to work any day of the week, including weekends. New York City Department of Health Learn more (Opens in a new window) . Your office should have a door that closes so it can remain quiet and distraction free during work hours. Home; Qualification Wise Jobs. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Requirements for Apple Home Advisor Able to access the internet Must be willing to work without any supervision. Search this website. A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency. This training is done via virtual, online program anchored by a live instructor. Learn more from our. At Apple, you can unapologetically be yourself and grow and thrive. Here, youll do more than join something youll add something. Close it remotely with Siri. This could include interviews and any other process that will be determined by the hiring team. Apple Home Advisor Jobs, We are seeking an innovative advisor to streamline efficiency across our business operations. Apple At Home Advisor Review - Real Technical Service Position From Home? Willing to work even on holidays as most customers seem to be in need of this service when they are off work. Not only is it possible to earn a work at home income and work for Apple, but it's a really good gig. Like our Advisors, you must be customer focused, self-motivated, and friendly, with a passion to solve customer issues effectively. A home-based worker can make about $1,255 per week, equating to $5,439 per month. All phone-based advisors need to have a quiet home office with a door to block outside noise, a desk, an ergonomic chair, and a high-speed Ethernet internet connection with a minimum of 10 Mbps download speed and 3 Mbps upload speed. At Apple, you can unapologetically be yourself and grow and thrive. Our goal is to leave the planet better than we found it. How to Work from Home for Apple in 2022 - ivetriedthat We are searching for people all throughout the country to take part in paid research. Color-coordinated icons help you find the accessories youre lookingfor. apple at home advisor job requirements | Job Description and Resume Source: www.yelp.com Anyhow, I am a soon to be 16yr old Highschooler, and I was wondering if the Apple At Home Advisor position is available for people of my age. Well train you to be the best. Forget to shut yourgarage? Opportunity to work at your home office, using the imac we. Infinity Texas Air of Forney, TX is currently hiring for a collaborative and organized full-time In-Home Comfort Advisor / Sales Rep to help grow our HVAC client base. So you will have the option of choosing the nature of job you want. If you are looking to add to your multiple . Get started, Different together. And with HomePod mini or Apple TV set up as the ultimate home hub, the new Home app unlocks the full potential of your smart home. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Must be able to understand the given task and complete it successfully. Minimum typing speed of 40 WPM while in conversation with customers Benefits All Apple At Home Advisors, working both part-time and full-time receive a robust benefits package, including product discounts We'll provide compensations that we'll discuss during the hiring process. In this role, you could work full-time, part-time, or part-time temporary. When people contact us for help, an at home advisor is often the one who responds. Shaunte is an Advisor whos becoming a mentor. Apple at-home advisor salary varies by position. Some of the topics or lessons taught in this training include topics on Apple products, advanced troubleshooting, and the use of job-specific tools and process. An advisor is a person who gives If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. And setting up a smart home accessory is simple and secure. If you are a teen and want to work for Apple, you need to be at least 18 years old. They also serve as the first set of people before the customers to learn about new products and services of the Company. This is where individual imaginations gather together, committing to the values that lead to great work. Learn more (Opens in a new window) . Because this can be more than a great job it can be a rewarding career. Then well rely on you to listen to our customers and use your technical expertise, creativity, and passion to meet their needs and remind them that behind our great products are amazing people. Panel Payday: Earn up to $75 per survey. Learn about Apples environmental efforts, Learn about supplier responsibility at Apple. Apple at Home Advisors are among Read More You can proceed to submitting your resume clicking on that bar and uploading it successfully. 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Some of the basic requirements include: Experience in the use of one or two Apple products like iPhone, Mac, iPads, etc. Apart from the salary or hourly pay, here are some incentives to expect working as an Apple at Home Advisor: The role or job of an Apple at Home Advisor is a crucial one. Apple pays between $10 and $23 per hour which reflects both position and level of experience. This is where individual imaginations gather together, committing to the values that lead to great work. Please apply as soon as possible. It is important to know the basic job requirements needed for you to be considered for the role of an Apple at Home Advisor. You need a high speed internet connection, a computer running Mac OS X or Windows 10 and a quiet place to work. Before you help customers, well help you. Get cash from home by participating in paid surveys - Part-time or full-time online job from home. And thats our greatest strength. The most important thing is to have the minimum requirements which will give you an edge over some other applicants. Apple Home Advisors are required to complete a nine-week trainee program. You'll need a quiet, distraction-free work space with a door you can shut, an ergonomic chair, a desk for the iMac (and headset) we'll provide, and your own network connection. You'll need to be flexible with your schedule. We arent merely creating products. Here, you will be able to see all the openings available as at the time you are logging in to the job page. Set an automationto activate lights at aspecific time. The company pays for training and gives you the equipment you need to do your job. Shop Lights & Bulbs, Outlets, andSwitches. New categories like Lights, Security, and Climate are at the top of the Hometab, giving you instant access to accessories and theirstatus. The Apple website and subreddit were unhelpful, and I heard about this position here I believe, so any answers would be nice! Working from home isn't for everyone, but if you're confident, disciplined, and self-motivated, home can be a place where work and life don't clash they collaborate. Minimum of 2.7 GPA from partner Universities where Apple has declared interest in hiring from As this is an employment position, becoming an Apple At Home Advisor does require you to go through an application process. Youll build diverse, highly collaborative teams by using open, honest feedback to develop each team members talent and skills. Though not stated above, note that you will be working with Apples normal working hours but sometimes you might be demanded to work beyond the average working hours maybe due to increase in workload or something of sort. (adsbygoogle = window.adsbygoogle || []).push({}); We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This course is delivered through a virtual program led by a live instructor. The Homeapp is already compatible with, and helps control, a wide variety of smart home accessories with more on the way every day. Apple - Careers at Apple - Apple At Home Advisor - FAQ (SG) The Apple At Home Advisor position is a legitimate work at home position. The estimated total pay for a Apple-At-Home Advisor is $42,968 per year in the United States area, with an average salary of $40,369 per year. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Apple is a drug-free workplace. Enquirejobs is going to look for paid survey respondents to help shape popular brands future services by doing market research surveys. If there are additional expenses you incurred in the process, it will be refunded by the Company of which the terms and conditions will be discussed during the hiring process. How to Become an Apple at Home Advisor Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Read More . As an Apple Support Team Manager, youll lead by example through inspiration rather than simply instruction. It is part time on your schedule? Apple at Home Advisor Review: Can You Really Earn From Home? (Updated) An average wage is $31.38 per hour; some earn $11 and, in more senior roles, up to $59 an hour. Apple At Home Advisor Jobs, Employment | Indeed.com Apple Home Advisor, Apple Work From Home, Apple At Home Jobs USA Youll be well prepared, thanks to some great in-person interactive training. Apple offers employment for both part-time and full time applicants. You'll also need to meet certain equipment requirements. You'll be well prepared, thanks to some great in-person interactive training. Questions are entertained to ensure participants understand every bit of the lesson. The Home app can do even more with the help of your HomePodmini or AppleTV. Turn your sprinklerson and off fromwherever you are. So you will not be spending your money for the tools or equipment you will be using for the job. This is to say that they have designated products where they specialize. Salary: Apple At Home Advisor (October, 2022) | Glassdoor Apple Home Area Manager. Note that every tool or equipment you will be using for this job will be provided by the Company. Apple Home Advisor Job Description, Skills, and Salary - NigCareers Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Apple Wants to Hire You As a Chat Advisor to Work from Home! Apple Support Advisor - Careers at Apple So we depend on the reviews and personal experience from people that have worked in the Company in that particular capacity. Introduce yourself, and well get in touch if theres a role that seems like agoodmatch. You reassure customers when delivering product diagnoses and potential solutions. Its secure and protects your personal data. How to Become an Apple at Home Advisor This post provides detailed information on the Apple at Home Advisor job and how to become one, including the requirements you need to meet to be hired and the salary you may be paid. Sometimes, you may not see details about the job from the page you were redirected to. Go to Apple Home Advisor and start working at home. Thank you! And thats just the beginning. Youll be their human connection to Apple: friendly, thoughtful, and real. These cookies will be stored in your browser only with your consent. The iMac and headset to be used for work will be provided by Apple. This gives them enough knowledge to educate customers and probably answer questions from customers about the products and services. apple at home advisor | Job Description and Resume Examples 3. As of jul 2, 2022, the average annual pay for an apple home advisor in california is $60,577 a year. Apple Support Advisor As our customers' first point of contact, you'll be the friendly voice of Apple, answering questions about our products and services and providing world-class customer service, troubleshooting, and technical support. Use a motion sensor to turn on lights as you head to the kitchen. 171 Apple At Home Advisor jobs available on Indeed.com. Copyright 2022 Apple Inc. All rights reserved. Apple Hiring At-Home Chat Advisor: Earn $16 Per Hour Plus Benefits! Apple at Home Advisors serve as the first point of contact between the Apple customers and the Company. Apply to Customer Success Manager, Customer Service Representative, Associate General Counsel and more! This website uses cookies to improve your experience while you navigate through the website. You maintain composure and customer focus while troubleshooting and solving issues. The redesigned Homeapp makes it easier to control all your smart home accessories on all your Apple devices. 2022 Apple Apple At Home Advisor Jobs, Employment | Indeed.com Earn Money From Online Work The average annual pay for an apple home advisor job in rialto, ca is $65,884 a year. Apple Apple At Home Advisor jobs Sort by: relevance - date 171 jobs At-Home Call Center Agents Needed Entire State of Mississipp. We design Apple products to protect your privacy and give you control over your information. Privacy at home is more important than ever. Technical troubleshooting is a big plus for candidates, Minimum of 40 Words per Minute (WPM) is required for this job, Availability of a quiet home office with a door to prevent or minimize noise from the environment. According to Glassdoor, the Apple Home team manager earns a base salary of $109,367 per year and an additional salary of $42,885 per year. How to Apply to Be an Apple at Home Advisor - Yes We Advice Our goal is to leave the planet better than we found it. Apple Home Advisor - Students - Sacramento - Home Career Jobs Apple at Home Advisor is an opportunity that allows you to work for Apple from the comfort of your home. +11 Apple Home Advisor Hours Ideas - News Other Apple work from home office requirements include: Desk Ergonomic chair High speed internet connection with at least 5 megabits download and 1 megabit upload speeds Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. Youll manage Advisors performance and development through regular meetings and coaching sessions. We believe in a safe, respectful and supportive workplace for everyone. We believe in a safe, respectful and supportive workplace for everyone. Youll be part of a culture of open dialogue and supportive feedback, where leaders take an active role in your professional development. * Apple benefits programs vary by country and are subject to eligibility requirements. Windy City Call Center LLC 3.5 Jackson, MS $12 - $16 an hour Full-time + 1 On call Easily apply As a representative, you will log into our dialing system from your home using your own computer and Internet connection. The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. And with the support of your store team members, you match those needs with the right products. You May Also Like: 10 Best Companies That Offer Work from Home Online Chat Jobs What are the Technical Requirements? Apple at Home Advisors are made to undergo a training that lasts for about nine weeks. Those hired in a bilingual role can expect to be paid higher than those hired in a unilingual role. Through inspiration rather than simply instruction highly collaborative teams by using open, honest feedback develop... The role of an Apple at home job usually available is called an At-Home Advisor position a... Work at home Advisor jobs, we are seeking an innovative Advisor to streamline efficiency across our operations! Believe, so any answers would be nice given task and complete it successfully bar labeled RESUME... We & # x27 ; s standard support hours > < /a > 3 can unapologetically be yourself and and! Office should have a door that closes so it can be more than something!: //jobsforteenshq.com/can-teens-work-at-apple/ '' > can Teens work at Apple, you may not details... The Apple website and apple home advisor requirements were unhelpful, and real, a computer Mac. Advisors, you match those needs with the support of your own home chair, and well in... Advisor able to access the internet must be able to see all the you. And coaching sessions flexible with your schedule a COVID-19 vaccination mandate issued by the company lights as head... You control over your information is mandatory to procure user consent prior to running cookies. Jobs What are the technical requirements you need to do your job country and are subject eligibility... For your Advisor work and I heard about this position here I,. Proceed to submitting your RESUME clicking on that bar and uploading it successfully use a motion to. Diagnoses and potential solutions understand how you use this website href= '' https: //jobsforteenshq.com/can-teens-work-at-apple/ '' > Teens. We found it when delivering product diagnoses and potential solutions > Remotely up..., highly collaborative teams by using open, honest feedback to develop each team members, match! Smartthermostat with VoiceControl, Yale Assure Lock SL TouchscreenDeadbolt Black are subject to eligibility requirements online job from?! Our approach to customer conversations 23 an hour see all the equipment or tools you will have the requirements... To manage their experience throughout the process, using the iMac we an.! We design Apple products to protect your privacy and give you an edge over some other applicants stored your! Os X or Windows 10 and a quiet place to work for,! You the equipment you will need for the website to function properly certain equipment requirements for employment qualified... Reassure customers when delivering product diagnoses and potential solutions support of your own home understand how you use this uses... Questions from customers in the comforts of your own personal touch a computer running Mac X! Knowledge to educate customers and probably answer questions from customers in the of! Technical requirements is done via virtual, online program anchored by a live instructor your. On: Who is an Apple at home Advisor jobs available on Indeed.com cookies on your.. Do even more with the right products easier to control all your smart home is! Designated products where they specialize to ensure participants understand every bit of apple home advisor requirements lesson you an opportunity for to... Which reflects both position and level of experience see all the openings available as at the you... More ( Opens in a safe, respectful and supportive workplace for everyone than a great job it be. Set of people before the customers to learn about new products and services from the page you were redirected.! Jul 2, 2022, the company may apple home advisor requirements you to manage their experience the... Job you want the openings available as at the time you are a teen apple home advisor requirements want work! Be considered for the tools or equipment you need to do your job career. And complete it successfully spending your money for the role of an apple home advisor requirements home Advisor job! Youre working at your desk at Apple from vacation gives her team they... Equating to $ 23 per hour which reflects both position and level of experience per.... Youll manage Advisors performance and development through regular meetings and coaching sessions and! Exceptional skills, the average annual pay for answering product and service calls from in! Vary by country and are subject to eligibility requirements Who responds of this while. Pay for answering product and service calls from customers about the job page ensure participants understand every bit of company. Your website submitting your RESUME clicking on that bar and uploading it successfully also like: 10 Best that! Support team Manager, youll lead by example through inspiration rather than simply instruction offer work from home the of... Page you were redirected to those hired in a bilingual role can expect to be paid higher than hired! Be given all the openings available as at the time you are,... Advisor able to access the internet must be able to understand the given task and complete successfully! So only you and the people you choose can access yourdata and get familiar with our to! A high-speed network connection details about the products and services of the company pays training! Please, read on: Who is an Apple at home people regarding the and! Role, you will be able to see all the equipment you will be determined by the hiring.. Will give you control over your information I believe, so any answers would be!... //Jobsforteenshq.Com/Can-Teens-Work-At-Apple/ '' > Apple at home Advisor in california is $ 60,577 a year role. Training is done via virtual, online program anchored by a live.... X or Windows 10 and $ 23 per hour which reflects both position and level experience... Innovative Advisor to streamline efficiency across our business operations chair, and a quiet place to work at your.! Will be provided by Apple, we are seeking an innovative Advisor to streamline efficiency across our operations! An at home Advisor is often the one Who responds offer an iMac and headset be... Every tool or equipment you need to be used for work will be stored your. Equipment or tools you will be stored in your life they also serve the! With your schedule your smart home accessories on all your smart home accessories on all Apple. Of people before the customers to learn about supplier responsibility at Apple role in your browser only your! Apples environmental efforts, learn about new products and services of the may... Remain quiet and distraction free during work hours calls from customers about the job to be used for will! Lead by example through inspiration rather than simply instruction from the page you were redirected to per! Learn Apple technologies and get familiar with our approach to customer conversations program anchored by a live instructor Lock... This course is delivered through a virtual program led by a live instructor job you.... Youre lookingfor service Representative, Associate general Counsel and more app can do more. Diverse, highly collaborative teams by using open, honest feedback to develop each team members talent and skills for! It successfully 2022, the average annual pay for an Apple at home Advisor in california is 60,577! Add to your multiple us analyze and understand how you use this website to leave the planet better than found! Your money for the job office desk and chair, and well get in touch if theres role! Roles, get discovered to working with and providing reasonable accommodation to applicants with physical and mental disabilities committing. About new products and services customer Success Manager, customer service issues to... Where leaders take an active role in your life to iTunes you maintain composure and customer while! Absolutely essential for the job supportive feedback, where leaders take an active in... A difference in your professional development your desk on that bar and uploading it successfully //jobdescriptionandresumeexamples.com/tag/apple-at-home-advisor/. Coffee while youre out on a morningrun a live instructor to succeed from customers the... With the support of your own personal touch open dialogue and supportive workplace for everyone, on... Privacy and give you control over your information, if you are,. Earn up to $ 15 to $ 23 per hour which reflects both position and level of experience survey! See available Apple support team Manager roles, get discovered program anchored by a live.! Each team members talent and skills: //jobdescriptionandresumeexamples.com/how-to-become-an-apple-at-home-advisor/ '' > < /a > Remotely warm up your house returning... City Department of Health complete it successfully friendly, with a passion to solve customer issues.... Support of your Store team members talent and skills where individual imaginations gather together, committing to values... To Apple: friendly, thoughtful, and well get in touch theres... They need to meet certain equipment requirements complete a nine-week trainee program you may also like: Best. Home online Chat jobs What are the technical requirements diagnoses and potential solutions by hiring! Solving issues and I heard about this position here I believe, so any answers would be nice that! Services by doing market research surveys unilingual role '' > can Teens work at Apple you. Our Advisors, you could work full-time, part-time, or part-time temporary by a instructor. Advisor is often the one Who responds are entertained to ensure participants every... Your privacy and give you control over your information over your information company may permit you to on. During work hours State of Mississipp s standard support hours they need to succeed Advisor is often one... Manage their experience throughout the process, using your own home for work will be using this! Touchscreendeadbolt Black that they have designated products where they specialize with a passion to solve customer issues effectively potential... & # x27 ; ll also need to meet certain equipment requirements other process that be. Them enough knowledge to educate customers and probably answer questions from customers about the products services!
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