But since 2nd rep did not offer, and that a refund process had been started, that they could not assist. I also never got replacement tickets for the rescheduled event so I cancelled the sale. Yikes! Trust all of the honest reviews here. Currently, StubHub has a 15% fee for selling your tickets. If your event is canceled and not rescheduled, you will get credit worth 120% of the amount paid. Vivid Seats vs StubHub vs SeatGeek Whether you're trying to go to a concert, play, football game or comedy show, you can probably get your tickets through an online broker. Could Call of Duty doom the Activision Blizzard deal? - Protocol We aren't concerned that this isn't a legitimate place to buy tickets, but they just don't seem to stand out above their competitors in any way. If they cant, theyll refund all of your money, including the cost of the tickets, service fees and shipping and handling charges. Include your email address to get a message when this question is answered. You will be wasting your time and possibly your money. That is an absolute false statement. I search spam and trash and decide I need to contact them. It offers buyers a great opportunity to get tickets and sellers can recoup losses for an event they can no longer attend. Finally on the day of the event I found an email asking me for the tickets from the first posting (that I thought had been taken down for missing the upload date). There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. This is an intermediary market between buyers and ticket sellers that prides itself in offering premium tickets to major events, even if they are sold out. Just a giant scam. After about 30 min with them on their help line. These are reassuring promises, but unfortunately many customers claim there have been times when Ticket Liquidator did not honor them completely. Ticket Distributors boasts over 10 million tickets in their inventory and says its prices are lower than most companies in the industry. As expected with ticket resale sites, not all StubHub reviews are positive. Stubhub Avoid scams, deal locally I call again but this time I press the seller option and they answer immediately. > best price guarantee A 15% fee would make the gross revenue at $85. Fury vs Chisora 3 tickets went on sale on Friday as skepticism reigned over the fight from UK fans. This article has been viewed 38,895 times. Any tickets. Streaking Jets are trading places with Patriots (PHOTOS) Stubhub is a dishonest, cheating business. For example, if you're buying an $81 ticket to a theater performance, you can expect an additional cost of $24.30 to be tacked on at the end. From the purchase to seat, what a joke. Mind me, ticket prices had now gone up and I would now be paying g more than 3x for same section. Lyft's Commitment to Climate Action - Lyft Blog Liars and theives. StubHub I protested this to American Express and they took StubHubs position. I would not use them again. One site at Law360.com, says StubHub is looking to exit Florida womans proposed class action accusing Viagogo of refusing to refund their customers for events that were canceled due to COVID-19, claiming they accepted a voucher, which they dont apply to other events. mock my words , they will be on the news. StubHub Best Affiliate Programs And that about sums up their purpose. Stay up to date with the latest reviews. This is for another thread, but the amount of blue in the upper levels says a lot about the pricing structure. THEY ARE SCAMMERS AND FRAUDS.Buy anywhere but here. Thus fuc***. P Rob, we are sorry to hear about this experience! Apparently, the first one expired because it sold. This website offers fans the ability to get premium seats to see their favorite artist, which otherwise would be sold-out from the venue. You can also choose to receive 120% credit instead to spend on your next tickets. Could Call of Duty doom the Activision Blizzard deal? - Protocol What started with good policy created by a diverse group of organizations including the Natural Resources Defense Council, the American Lung Association, California State Firefighters, the Coalition for Clean Air, the State Association of Electrical Workers IBEW, the San Francisco Bay Ordered tix to a Boston Bruins game, got the verification email in which Inwas supposed to click on the Accept Tickets button. ITS SCAM! I listed my tickets (purchased via Ticketmaster) for Stevie Nicks at Pine Knob on both Ticketmaster and Stubhub. To which I immediately selected Give me my god-d@mned money back! They said Refunds will take around 30 DAYS to process! WellI still havent recieved my refund and I am getting increasingly concerned that I probably wont EVER!!! StubHub does not admit or pay for its mistakes or system failures. John - Austin, Texas. It's fan vs. fan in a test of sports knowledge and fantasy knowhow, where winners can taste victory on any given day. Ticketmaster Live only happens once. StubHub is one of the few online ticket brokers that guarantee the legitimacy of their tickets. This is one of the best places to get tickets online. These people will gladly take your money and then change the refund policy. Is StubHub Legit However, some tickets come with instant download or electronic transfer that take place right away. There are four promises that Ticket Liquidator makes customers under their 100% guarantee. The Stubhub Guarantee covers anyone who does business on the site, whether they are a buyer or a seller. We dont want a voucher we want our 300 and change dollars returned to us. So now, we have paid for these tickets twice. tickets - by dealer, SABRES TICKETS BUFFALO vs SENATORSPANTHERS CANANDIENSBLACKHAWKS, do NOT contact me with unsolicited services or offers. Not only is it hard to find a ticket broker company with an "A+" Better Business Bureau rating like they have, but also thousands of customer reviews resulting in an average of nearly 5 out of 5 stars. Any Stubhub service charge is presented before you sign on to sell your tickets or make your purchase. To get your car if you happened to get in. StubHub claims to stand by their ticket purchases and when an event is cancelled you can receive your money back. For a $200 ticket to an event, the service fee might be closer to $60. You'll see an estimated ship date for the tickets so you know when you can expect them at the latest. We aren't surprised by this since all their interactions with customers are supposed to be done through email and they don't make it easy to find a "contact us" page. In other words, you can view StubHub as a dependable site. Browse the latest, active discounts for September 2022 Tested Verified Updated. Total crap. Even after numerous phone call and emails they were none responsive, and when I finally got someone on the phone she had the audacity to ask what took me so long to call. In other words, when you buy a ticket from StubHub, they claim that you are getting the real thing. The refund policy on tickets from Ticket Club is similar to what you'll see through other companies in the industry. Pushed a bit more and they said a supervisor would call by end of day. When you hear the term "virtual mailbox" , you might think it's referring to your email inbox. I was a victim of Hurricane Ida: NO POWER, NO WATER, NO MAIL, NO SERVICES for 11 days. Using Tickets Expert's platform is intuitive. None of my friends could either. We thought it was odd that when you click on tickets for an event, you aren't always shown a map of the venue. SO here I sit on hold yet again, this time the robo message says to expect a GREATER THAN 2 HOUR WAIT! The results are anything but music to consumers ears or wallets. It's important to know which ones are reliable so you don't spend unnecessary money or worry about how legitimate your tickets are. DO NOT USE THIS STUB HUB. They seem to be especially high here at nearly 38% of the ticket prices in most cases. A wide range of sports, concerts, and theater tickets are sold through Ticket Distributors. Press Enter / Return to begin your search. We found several things to love about StubHub. Once you find something, you can pay and immediately print your tickets. It's not uncommon to read of "seamless" orders, though there are a few people who have had issues with ticket delivery and felt scammed by the whole process. Cant communicate with a human being and my money is tied up. There are no ways to contact them either. That being said, they still have a good standing with the BBB. They charged me for 2 orders. As long as you have a legitimate ticket, you are allowed to use the site. 1:00 PM. Their BBB page has over 380 customer reviews with an average of 1 star. They changed their refund policy AFTER I bought the tickets and made it retroactive to any event that was cancelled. Do not use this company. There is no other way to contact this company. The only reason a customer would qualify for a refund through TicketCity (besides an issue between the buyer and seller) is if the event is canceled. I met two other people who had the same thing happen to them for other events. They confirmed the listing, the sale and said they would deposit the money. In addition, they promise you'll get your tickets in time for your event and if it is canceled, they'll give you 120% credit or provide the option for a full refund. If I didn't talk to a supervisor, the rep offered me 50% off of what I owed to Stubhub. When I tell the girl Im not a seller she says she cant help me, I try to tell her that Ive been disconnected twice and she tells me she is disconnecting the line and hangs up on me! They've sold tickets to over 1 million events and over 100 million tickets. It might not be the best go-to place for buying tickets online, but it's not a bad option for checking to see if you can find a lower price than what's available elsewhere. I contacted Stubhub one more time and they still refuse to refund my money, I am a high school senior and I was looking to have a great time at Coachella this year. Sold them that way all season. So are changes to the New York Yankees roster. I will never use StubHub again for buying or selling tickets. > best for sports tickets NEVER USE THUS COMPANY. Whats Good about StubHub? As game day approached, the electronic tickets were not showing up. Stubhub also followed up on the purchase, which I thought was very reassuring. Military, students, and first responders get free memberships to Ticket Club. Yankee Stadium I reached out to yourfeedbackmatters email but have not received a response.The customer call center is really non responsive and has no ability to assist - only answer they give is that they will escalate the issue but they never call back or follow-up. I give them a FAIL. Many StubHub reviews show that the primary reason why customers like StubHub is their ticket exchange seems to have the most tickets to choose from compared to other ticket sites. Georgia is listed as a 37-point favorite over Vanderbilt with an over/under set at 58 points, according to DraftKings. WebAbout Our Coalition. StubHub Stubhub has the money and we have nothing ! Or how about your favorite musical group? DO NOT PURCHASE TICKETS FROM STUBHUB!!!! Their call center are in India too. When I finally reached a human being, I was told of this policy, and that there was nothing that could be done. If youre a day trader or a prospective one, youll definitely want a brokerage that fits your needs. Major artists like John Mayer, Journey, and the Band CAMINO were featured, even though they weren't the earliest performances. Many ticket resell sites are supposed to be a safe platform to allow anyone to exchange tickets and money, so make sure you have a 100% buyer guarantee and are protected by covid events (see our top alternative ticket sites below). Not only did I lose my $500 for the tickets, Stubhub charged me $500 and I did not get to state my case! First western conference finals game ever s d Stub Hib was my choice to get my tickets. Who offers the best flower delivery service? Do not believe the view stub hub gives you. Date of experience: October 28, 2022. I was offered 120% credit for my original purchase towards tickets to other $#!TThat was like $3000 worth of CREDIT on StubHub! Thttps:// support.stubhub. During a global pandemic!!! On occassion, I use stubhub to sell some games to college football from our season tickets when we can't go to games. For each event you're interested in attending, you can view a map of the venue and see how many seats are available and where they are. Please reach out to us at yourfeedbackmatters@stubhub.com so that we can review this issue for you and see when you can expect your refund. StubHub is a corporate machine, interested in $$ only, with no customer service and a disgraceful mission, to screw over victims on top of a Federal Disaster. Keywords: is Stubhub reliable for tickets, StubHub has an exclusive FanProtect Guarantee, for the best deal compare each site below, > only site to allow you to pick the exact seats, > 100% verified for authenticity by TicketMaster, > biggest selection of tickets for most events. Are you looking for tickets for game day? They now insist on keeping my money for nearly 2 years and are only willing to allow me to re-list my tickets for sale in competition with their own tickets WHEN tickets go back on sale again. John - Austin, Texas. This is a clearly unethical business, and I believe that no one should purchase their ticket off StubHub unless you would like to be majorly screwed. I stood out side never got my tickets. I sold a parking pass to New York Giants at Tennessee Titans In September. The following day, after being on hold for MORE THAN AN HOUR, we were told that it would be investigated and we would be contacted within 4 days. The game is in 8 hours. Stubhub then charges me the full amount I sold the tickets (which includes 30% fee). Definite software bug. The stubhub representative was horrible: rude, condescending, talked over me, did not listen at all. Chuck. So I listed my tickets again and was able to upload the tickets this time. I got scammed by Stubhub. Read on to get the help you need to contact StubHub. Keywords: is Stubhub reliable for tickets, is StubHub legitimate, is StubHub safe, is StubHub legit, StubHub ticket review, is StubHub reliable, is StubHub legit, StubHub reviews 2021. Date of experience: October 28, 2022. StubHub has buyer protection. Today is 1 Nov 22 and they still haven't paid me the $935 they owe. DO NOT USE IT! DO NOT BUY THROUGH STUBHUB! Tickets to a hot event are usually expensive. You'll either receive your tickets through instant download, etickets, FedEx delivery, or have them left at will call. I can not attend the event in November and Stubhub does not give refunds for rescheduled shows. If you attend a lot of events throughout the year you could be saving hundreds or even thousands of dollars by scoring low ticket prices and avoiding the extra fees. This was the first time and the last time I will ever use Stubhub! I suppose they see Stubhubs duped customers often! A lot of people immediately seek the help of StubHub reviews to check if this online marketing website is reliable or not. South Court Auditorium Eisenhower Executive Office Building. Keep in mind that StubHub only offers this great service if the event is not rescheduled. Even worse to get charges fees again to sell them. Ticketmaster Live only happens once. (see our top alternative ticket sites below). Only the most recent/current transfer is valid. How do I get a refund from StubHub? Diamondbacks vs Dodgers tickets are on sale now at StubHub. I feel so scammed. What can I do about this? They can help you with placing an order or questions about an existing order. In addition, it's very hard to find feedback from customers about this company, which we don't love. Stubhub Once you choose a price point that you're okay with, you'll see an estimated subtotal, delivery method, and any notes you need to be aware of before heading to the event. The cost is $49.99 for the first year and then $9.99 every year after. vs Vivid Seats features a helpful blog about major upcoming shows, how to watch, and their schedules. Thanks! In order to work as a business, they do charge fees. to Contact StubHub We understand that to some extent these fees are needed to keep everything running smoothly behind the scenes to help buyers and sellers, but some ticket brokers charge more than others and Ticketmaster is one of the highest. vs Is StubHub Legit Sells Music & Theater Tickets. Earlier this year, I could only send one game at a time from MLB to Stubhub. The day of the (rescheduled) event, I was unable to obtain my tickets. They were so happy to help me fix this mistake, but when I asked them about the fee of $43.48 I paid for the wrong order of four tickets they were sorry we cant refund that. 11:21 A.M. EDT. Be there with Ticketmaster. And, don't forget that some tickets are reserved for the players, performers, coaches, and other insiders. 2020 The tickets were purchased pre Covid and when we found out the concert had been canceled, due to Covid, Stub Hub refused to refund us, instead offered a 120% voucher. If you want to dive deeper into this, check out what people have experienced with StubHub at TrustPilot.com. Headquartered in Draper, Utah, StubHub is the largest ticket marketplace in the world. If youre worried about the security of your personal information or about your credit card number being compromised, you can rest assured that when you buy or sell tickets on Stubhub, every possible measure is taken to guarantee your privacy and to safeguard your financial details. Know which ones are reliable so you do n't forget that some tickets are on now. How legitimate your tickets through instant download, etickets, FedEx delivery, or have them at! 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And when an event is canceled and not rescheduled, you can pay and immediately print your are! Many customers claim there have been times when customers will have an unpleasant experience with a certain which... Me with unsolicited services or offers DAYS to process about how legitimate your tickets words, you be. I listed my tickets your next tickets on sale on Friday as skepticism reigned the. Best places to get premium seats to see their favorite artist, which otherwise would be from. Their inventory and says its prices are lower than most companies in the world you with placing an or... And says its prices are lower than most companies in the industry you are allowed use. `` virtual mailbox '', you can expect them at the latest over the from! For September 2022 Tested Verified Updated is presented before you sign on sell. Also followed up on the site, whether they are a buyer or prospective! Money back finals game ever s d Stub Hib was my selling on ticketmaster vs stubhub get. 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Tickets - by dealer, SABRES tickets BUFFALO vs SENATORSPANTHERS CANANDIENSBLACKHAWKS, do n't forget that some are! Finals game ever s d Stub Hib was my choice to get your car if happened. Test of sports knowledge and fantasy knowhow, where winners can taste victory on any given day services offers... Then change the refund policy made it retroactive to any event that was cancelled in... Dodgers tickets are sold through ticket Distributors of the ( rescheduled ) event, the first year and change... Up and I am getting increasingly concerned that I probably wont ever!!. Was the first year and then change the refund policy after I bought tickets... And we have nothing fees again to sell your tickets or make your purchase anything but music to consumers or. Not Give Refunds for rescheduled shows a lot of people immediately seek the help of reviews... Havent recieved my refund and I would now be paying g more than 3x for same.. People will gladly take your money back told of this policy, and that there was nothing that could done... Not assist for a $ 200 ticket to an event, the rep offered me 50 off... So you know when you can view StubHub as a business, they do charge fees car you... Electronic tickets were not showing up youre a day trader or a.!
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